- The Art And Heart Of Alternative Dispute Resolution (Mediation)
- Alfredo Bongat
- Publisher: Central Books Inc.,
- ISBN: 971-691-445-8
- No. of Pages: 143
- Size: 6"x9"
- Edition: 2006 Edition
Hardbound (₱350.00)
Description:
This book is a concise and simplified guide to mediation. It will assist you in handling conflicts and disputes. It also deals on how to handle customer’s complaints.